FAQs
1. How to place an order at cronaa.store?
You can easily place an order online at cronaa.store by selecting your favorite product, selecting the size, quantity, and clicking the “Add to Cart” button. Then, you just need to follow the instructions to complete the payment.
2. Can I change or cancel my order after it has been placed?
To cancel or edit an order, please contact us at [email protected] within 24 hours of placing the order so that we can attempt to stop the order before it ships. Please provide your order number for faster assistance.
3. How long does it take to ship?
We currently ship to many addresses across the United States with a standard delivery time of 7-15 days.
We always try to ensure that delivery times are strictly adhered to, but there are situations beyond our control such as bad weather, traffic conditions or other unforeseen circumstances that may cause delays. In such cases, we encourage you to allow a few extra days for your order to reach you. If there are any issues with delivery, we will notify you immediately via email.
4. How much does shipping cost?
Cronaa’s standard shipping cost per order is $6.99
Your order will be delivered to the address provided in the shipping confirmation email you received. Please contact us as soon as possible to request an updated order confirmation email with an updated shipping address if you need to make a change. The cost of re-delivery will depend on the location of the new shipping address.
The customer must pay Cronaa any charges incurred for missing the original delivery date and requesting a re-delivery before a new delivery date can be arranged.
5. How do I pay at cronaa.store?
We accept PayPal as a primary payment method.
6. How do I track my order?
After placing an order, you will receive a confirmation email with your order number and tracking number. You can use this number to check the progress of your delivery on the carrier’s website or directly on cronaa.store.
7. How can I contact cronaa.store’s customer support team?
You can contact us via email: [email protected], or you can contact us via our Contact Us page.